Online Counselling
Therapy that moves with you - Wherever you are
Real support. No commute required.
Life doesn't always leave room for driving across town, finding parking, and sitting in a waiting room. Online counselling gives you access to the same quality of support — same approach, same practitioner, same results — from wherever you happen to be.
Whether you're in Newcastle, regional NSW, or anywhere in Australia, we can work together.
Does Online Counselling actually work?
Fair question. The short answer: yes, and the research backs it up.
Over the past decade, dozens of independent studies have consistently shown that online counselling produces outcomes comparable to in-person therapy — particularly for anxiety, depression, stress, and trauma. A landmark review published in World Psychiatry found that internet-based cognitive behavioural therapy was as effective as face-to-face delivery across a broad range of presentations. The Journal of Anxiety Disorders reached the same conclusion. So did the British Journal of Psychiatry.
This isn't a workaround or a lesser option. For a lot of people, online sessions actually produce better engagement — there's less pressure, no unfamiliar environment to navigate, and you're on your own terms from the start.
If the research says it works, and your gut says it's a better fit — that's a pretty clear answer.
Who’s it built for?
Online counselling works particularly well if:
You're busy, and carving time out of your week for a commute isn't realistic
You live outside Newcastle or can't easily get to sessions in person
You're more comfortable starting from your own space — your home, your car, wherever
You travel for work or have an unpredictable schedule
You've been putting off getting support because "getting there" felt like one more thing on the list
We've found that removing the friction of getting to an appointment is often what gets people through the door — or in this case, through the call.
What should I expect?
Sessions run via video call — secure, private, and simple to access. No app downloads required. You'll receive a link before your appointment, click it at the time, and we're away.
Sessions run for 50 minutes and follow the same structure as an in-person appointment. You'll be working with Zac directly — ACA-registered, with a background in CBT and Person-Centred Therapy.
The first session is about getting to know you — what's been going on, what you're hoping to shift, and whether we're a good fit. There's no pressure and no commitment beyond that first conversation.
What we work with online
Anxiety and stress
Depression and low mood
Relationship and communication issues
Workplace pressure and burnout
Life transitions — career changes, breakups, loss, identity
Trauma and PTSD
Building resilience and mental fitness for the long haul
Practical stuff
📍 Available nationally via video call
⏱ 50-minute sessions
💳 Private health rebates may apply — check with your fund
📅 Flexible scheduling, including some evening availability
Ready to give it a go
The hardest part is usually sending that first message. We make it easy — no long intake forms, no jargon, no waiting weeks for an appointment.
FAQs
-
We’re not a clinic. There’s no waiting room, no fluorescent lights, no scripted intake. Good Chat is built around honest conversation in real settings — a walk along the coast, a quiet bench, a video call from your kitchen. Same evidence-based approaches you’d get anywhere else, just delivered in a way that finally lets you breathe.
-
We led with walk-and-talk because it works. Movement settles the nervous system, side-by-side conversation feels less confrontational than face-to-face, and being outdoors lowers stress before you’ve said a word. For a lot of people — especially blokes — this is the format that finally makes counselling feel doable. The Hunter coastline is our office.
-
Online sessions aren’t a backup — they’re a genuine option. They suit shift workers, parents juggling kids, anyone outside Newcastle, or people who simply think better from home. Same depth, same outcomes, less driving. All you need is a quiet space and a decent connection. Many clients mix and match — outdoor one week, online the next.
-
Individual counselling online and in-room is $150 per hour.
Activity-based therapy is dependent on the activity. Check out our booking page for up to date prices.
Couples counselling is $180 per hour or $225 for 90 minutes.
We offer In-Home counselling sessions for $250 per hour.
-
Good Chat Counselling engages in Person-Centered care and led recovery. What does that mean? It means we are here to support you on YOUR journey. We can have a simple chat, you can feel us out or you may want to delve deep. The choice is yours, you have time, there is no rush.
Your initial consultation will feel like a meet and greet. We will introduce ourselves and you will be invited to share why you are attending. We can have a discussion about your goals and motivations and you can feel out your therapist. If we have a fit, lets move forward!
Future sessions could look like talk therapy, therapeutic interventions such as Cognitive Behavioral Therapy or we could engage in goal setting, breathwork or motivational coaching. Whatever the journey, you’re in the drivers seat.
-
Yes. Good Chat Counselling is registered with the Australia Counselling Association (ACA). As a registered party we conduct our practice in alignment with the constitution established by the ACA.
-
In the event of adverse weather we can pivot to an online session or we can move to a consultation room.
Your booking email with provide these options and we will contact you 24 hours before your appointment if we identify poor weather coming in.
15 Minute FREE Introductory Call!!
〰️
15 Minute FREE Introductory Call!! 〰️
Still not sure?
We offer a FREE 15 minute introductory online call. Put a face to the name, get to know your counsellor, learn if this is going to be the right fit for YOU. No obligation, if its not right we can either support you finding another service or bid farewell. No stress.